Senior Network Administrator (Networks & Telephony Dept.)
Position Summary
Introduction
The University of Johannesburg (UJ) is a vibrant and cosmopolitan university anchored in Africa and intent on global excellence and stature. With an emphasis on independent thinking, sustainable development and multiple partnerships, UJ is an international university of choice.
Job description
- Monitoring of network infrastructure (network, Wi-Fi and telephony) for performance
- Capacity Planning and bandwidth utilisation
- Service delivery by providing higher level support when required (handling escalations from 3rd line network, Wi-Fi and Telephone support)
- Escalation to external support service provider within 1 hour of failing to resolve.
- Testing and evaluating existing networks, maintaining existing networks and troubleshooting LAN and WAN networks
- Constant engagement with service provider until final resolution
- Facilitate the RCA report drafting after major incidents
- Technological Innovation and Enhancement by providing and implementing innovative idea in network management, network and Wi-Fi infrastructure, voice and video communication
- Leverage on automation and new technologies
- Capacity Planning and bandwidth utilisation
- Collaboration and benchmarking with other global institutions of higher learning
- Project administration and Network Management
Minimum requirements
- Bachelor's degree NQF level 7
- Cisco – CCNA,CCNP (R&S, Data Center, Security, LAN and WLAN)
- Huawei- HCNA,HCNP (R&S, WLAN)
- Alcatel –ACFE, ACSE - Desirable
- Experience with troubleshooting and support of network environment
- Working within a support team
- Five years network design and troubleshooting experience
- ITIL
- Understanding of network fundamentals
- Computer IP Network and Telephony Principles (LAN, WLAN and WAN)
- Understanding of network protocols
- Understanding of Network OSI Layers
- Knowledge of network security (LAN and WLAN)
- Full understanding of mac address, ARP and routing tables
- Knowledge of network analysis tools, e.g. Wireshark
- Full understanding of Routing and Switching
- Full Understanding of LAN, WLAN and WAN environment
- Professional understanding of Network, Network Security and Wi-Fi Monitoring tools
- Professional understanding of Access Control Lists
- Basic understanding of Firewalling
- Report writing
- Cisco routing and switching
- Huawei Routing, switching and WLAN
- Network performance monitoring
- Project management and leadership skills are essential
- Current understanding of best practices regarding networking Wi-Fi and telephony protocols
- Positive outlook in meeting challenges and working to a high level with attention to detail
- Presentation skills with a high degree of comfort speaking with executives, IT Management, and technical resources
- Excellent communication skills with an ability to right level conversations
- Must be able to work under pressure
- High Troubleshooting skills
- Team player
- Able to transfer skills and knowledge (cross skilling and skills transfer)
- Demonstrated ability to adapt to new technologies and learn quickly
Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.
If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: 0861 227337/010 140 3099 or email ujsupport@pnet.co.za.
Candidates may be subjected to appropriate psychometric testing and other selection instruments.
In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.
Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.
