Database Analyst (P8) (Revenue & Administration: Fundraising & Development)
Position Summary
Introduction
The University of Johannesburg (UJ) is a vibrant and cosmopolitan university, anchored in Africa and driven by a powerful strategy focused on attaining global excellence and stature (GES). With an emphasis on independent thinking, sustainable development and strategic partnerships, UJ is an international university of choice. The University is guided by the Vice-Chancellor’s vision of “Positioning UJ in the Fourth Industrial Revolution (4IR) in the context of the changing social, political and economic fortunes of Africa”.
Job description
- Manage database cleansing activities including address validation/updates, returned mail, opt-outs and unsubscribes
- Continually ensure data quality via all methods of data entry
- Ensure best practice is adhered to in terms of data input and management
- Conduct regular data audits to check data quality
- Regularly monitor acquisition and retention of supporters and report on issues/opportunities
- ROI and life-time value analysis, especially for new fundraising programs
- Develop and implement campaign tracking for all fundraising programs including events and individual giving programs
- Present key data insights to UJ Senior Leadership to help with the ongoing assessment and strategic development of fundraising programs
- Assist Fundraising Team with ad doc queries and data insights
- Implement data segmentation strategies
- Prepare data extractions for supporter communications including direct mail and email communications
- Undertake data profiling to gain key insights and use to guide future acquisition and retention strategies
- Develop and implement regular reporting (weekly, monthly, quarterly and annual) across key fundraising metrics
- Develop detailed post campaign reports for all fundraising programs
- Assist Program Managers with forecasting and budgeting based on data insights
Minimum requirements
- BCom or BSC degree in Information Technology
- Proficient in Microsoft Office
- Minimum of 5 years’ experience in data analytics, reporting and database management
- Minimum of 3 years’ working experience within the relevant non-profit or higher educational sector
- Excellent communication, presentation, proposal writing, and project management skills.
- High professional and ethical standards for handling information.
- Excellent analytical and problem-solving skills, with the ability to adjust to rapidly changing priorities and meeting deadlines
- The ability to work across different Institutional disciplines to establish confidence with senior executives, faculty, and other stakeholders.
- Strong people skills and diverse cultural sensitivity.
- Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines
- The ability to work independently combined with the skills for thriving in a team environment to achieve the UJ strategic goals
- Possess the maturity to handle sensitive and confidential matters professionally and with integrity
- Be resourceful and independent, yet comfortable working within a strong team-oriented and integrated fundraising as well as communications environment
- Understanding of donor/Customer relationship management database
- Working knowledge of funding cycles among foundations, corporates, and trusts
- Experience of communications and print and electronic media content development
- Knowledge of the academic research environment
- Have a sound knowledge of general fundraising practices and current trends in this area
- Have excellent knowledge of SA corporate environment, BBBEE policies, and Government agencies
- To have experience in developing and delivering on fundraising strategies and business plans
- Offer strong verbal and written communication skills with demonstrable proposal-writing skills
- Have excellent computer skills ( Presentations, Reporting, and related correspondence and finances)
- Travel locally, nationally, and internationally, and work evenings and weekends as required.
- Proficiency in Data Analytics Skills
- Proficiency in Microsoft Excel skills (pivot tables and VLOOKUP formulas)
- Proficiency in SQL
- Proficiency Data Analytics and Data segmentation
- Strategic Planning
- Project, operations and Time planning
- Networking and relationship building
- Good Communication skills
- Ability to work well under pressure and with large volumes.
- Management and Leadership Skills
Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.
If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: 0861 227337/010 140 3099 or email ujsupport@pnet.co.za
Candidates may be subjected to appropriate psychometric testing and other selection instruments.
In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.
