Director: Networks & Telephony (P5): Information & Communication Systems: Networks & Telephony)
Position Summary
Introduction
The University of Johannesburg (UJ) is a vibrant and cosmopolitan university, anchored in Africa and driven by a powerful strategy focused on attaining global excellence and stature (GES). With an emphasis on independent thinking, sustainable development and strategic partnerships, UJ is an international university of choice. The University is guided by the Vice-Chancellor’s vision of “Positioning UJ in the Fourth Industrial Revolution (4IR) in the context of the changing social, political and economic fortunes of Africa”.
Job description
- Ensure strategic planning and constant awareness of new technologies.
- Participate on a strategic level in support of ICT governance of networks and communication policies, Risk management, cyber security and best practices.
- Provide an effective delivery capability to ensure successful Deployment, Maintenance and Support of UJ’s Networking and Telephony infrastructure.
- Provide an effective delivery capability to ensure successful Deployment, Maintenance and Support of UJ’s Network Security infrastructure.
- Plan, Direct and Coordinate operational activities to ensure continuous availability of the Network and Telephony systems including security devices.
- Liaise with Vendors regarding Incident resolution, Infrastructure maintenance and Support contractual obligations.
- Manage the Testing and Deployment of new solutions into production.
- Research and document Network and Telephony technology roadmaps and make recommendations regarding maturity and suitability for deployment.
- Document and Manage UJ’s Network & Telephony architecture and the lifecycle of critical hardware.
- Develop, Document and Mature ICS’s network and telephony operational processes.
- Identify and mitigate single points of failure within the NW & Telephony environment (HW & HR)
- Coach and Mentor resources on adopted operational best practices.
- Consult and provide advice to departments university-wide regarding their connectivity needs.
- Contribute positively to the advancement of the University’s IT Strategy
- Make a meaningful difference through cross skilling
- Forge and maintain external professional networks
Minimum requirements
- Degree or any relevant qualification (NQF 7)
- 5 to 7 years management experience in an IT Support environment
- Broad knowledge of ICT networks and communication policies and best practices
- Hands on Network technical support (5 Years)
- Working within a support team
- Network design (1 year)
- Network security knowledge i.e., firewalls, threat protection and secure network design
- Cisco/Equivalent networking certification
- Demonstrates and Proactively enables and encourages teamwork
- Proactively builds relationships and generates effective discussion and mutual support for plans and ideas
- Proactively seeks out new knowledge sources. Uses and shares knowledge effectively
- Sets and measures challenging objectives for self and others.
- Gives evidence-based feedback that helps others to excel.
- Finds creative and innovative ways to allocate and utilize resources.
- Builds an effective team with clear objectives; allocates work appropriately; deals with poor performance and recognises success.
- Helps team members to create and implement clear development plans that meet own and ICS short and long term goals.
- Builds confidence and excitement in ICS work and vision, both internally and externally.
- Decisive, Takes a big picture view, Coaches others to consider long-term impact, and to consult within and beyond ICS.
- Plans and manages appropriately; holds self and team accountable for achieving goals.
- Good interpersonal and communication skills (verbal and written).
- Ability to maintain sound human relations and transfer skills and knowledge.
- Strong decision making and budget control skills.
- Strong Risk management and Cyber security awareness.
- Network & Telephony management
- Technical architecture development
- IT Policies and Procedures
- Collaborating with business managers to determine and deliver value adding IT solutions.
- Ability to manage a multi technology technical support team.
- Vendor management
- Knowledge of the latest Networking and Telephony technologies.
- Firewall standards and protocols
- Project Management
- Contract negotiations
Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.
If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: 0861 227337/010 140 3099 or email ujsupport@pnet.co.za
Candidates may be subjected to appropriate psychometric testing and other selection instruments.
In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.
