The University of Johannesburg (UJ) is a vibrant and cosmopolitan university, anchored in Africa and driven by a powerful strategy focused on attaining global excellence and stature (GES). With an emphasis on independent thinking, sustainable development, and strategic partnerships, UJ is an international university of choice. The University is guided by the Vice-Chancellor’s vision of “Positioning UJ in the Fourth Industrial Revolution (4IR) for societal impact in the context of the changing social, political, and economic fortunes of Africa”.

• Be situated at the Auckland Park Kingsway Campus, but not excluded from supporting all campuses Fulfil management, leadership, technical and administrative roles in the Department
• Provide an effective delivery capability to ensure successful deployment, maintenance and support of UJ’s Microsoft environment, including on prem and cloud.
• Plan, Manage and Coordinate operational activities to ensure continuous availability of the Microsoft Systems and applications.
• Liaise with Vendors regarding Incident resolution, Infrastructure maintenance and Support contractual obligations.
• Manage the Testing and Deployment of new Microsoft systems and environments.
• Research and document Microsoft technology roadmaps and make recommendations regarding maturity and suitability for deployment.
• Document and Manage Microsoft infrastructure architecture and the lifecycle of Microsoft products.
• Develop, Document and Mature operational processes.
• Coach and Mentor resources on adopted operational best practices.
• Consult and provide advice to departments university-wide regarding their server and application requirements.
• Contribute positively to the advancement of the University’s IT Strategy.
• Effective and efficient unit people management.

• Contribute to preparing annual Infrastructure and Operations budget aligned with Business strategy.
• Draft and evaluate Tender Documentation to procure the most suitable Microsoft including licensing solutions in accordance with business requirements.
• Implementation and support of the ICT Vendor Management. Reporting of all incidents to relevant parties.
• Incident and Problem Management.
• Cross collaboration with all levels within the Organization.
• Provide Support.
• Project Management.

• Degree or any relevant qualification (NQF 7), with 3 to 5 years’ job-related experience
• Industry Standard Certification: Microsoft Certified Technology Specialist (2012 or higher)
• Active Directory and Azure Active Directory Skills
• Windows Operating Skills
• More than 4 years MS O365 skills, including securing of O365
• Windows Security Skills
• Patch management and vulnerability management
• More than 2 years’ experience in Microsoft System Center Suite (Service Manager, Orchestrator, Operations Manager, Configuration Manager)
• More than 4 year’s Microsoft Identity Manager Skills
• More than 3 years Virtual Machine Manager Skills
• Must be able to script
• Project Management skills
• Middle Management (2-3 years)
• Vendor Management (2-3 years)

• Strong Leadership Skills
• Strong analytical and in-depth technical skills and knowledge
• Fast paced, but carefully thought-out results
• Must be able to develop new ideas and improvement of old ones
• High standards and high quality of work
• Structured, organised and efficient work expected of self and others
• Excellent customer service skills
• Self-starter, motivated, organised, detail-orientated
• Excellent troubleshooting skills
• Work as an individual and in a team
• Good communication skills

• Relevant Microsoft Qualifications
• Active Directory (On prem and Cloud)
• MS Cloud Technologies
• MS SQL
• Server and storage Hardware skills
• M365 Architecture.