Business Analyst (P6) (Information & Communication System: Department of Solutions Delivery)
Position Summary
Introduction
The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, to read the bold UJ Strategic Plan 2035, which emphasises Societal Impact and Sustainability, Global Footprint and Partnerships, and Technology for the Future. Committed to transformative change, UJ’s mission is “To transform and serve humanity through innovation and the collective and collaborative pursuit of knowledge.” The University is guided by the vision of building “An international university of choice, anchored in Africa and the global south, dynamically shaping a sustainable future."
Job description
- Collaborate with business stakeholders to understand their objectives, challenges, and needs.
- Elicit, document, and prioritise business requirements, ensuring alignment with organisational goals.
- Analyse existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
- Model current and future state processes using techniques such as process mapping and flowcharting.
- Conduct data analysis to ensure the introduction of fit for purpose solutions.
- Create detailed functional specifications or user story boards as well as project related documentation to outline the solution functionality, business rules and implementation parameters.
- Work closely with technical teams to design IT solutions that address business needs.
- Assist in project planning, estimation and monitoring to ensure successful project delivery.
- Support projects by addressing issues, clarifying requirements, and managing scope changes where required.
- Facilitate communication between business stakeholders and technical teams, ensuring common understanding of requirements and achievement of agreed deliverables.
- Build and sustain professional relationships with internal and external stakeholders
- Organise and lead meetings, workshops, and interviews to gather, analyse and validate information.
- Develop training materials and communication plans.
- Provide input into the Solutions Delivery strategy based on industry trends, best practices, and business insights.
- Maintain the Business Analysis Framework.
- Identify and manage risks that could adversely impact the institution.
- Mitigate audit findings and guard against repeat findings.
- Test developed solutions to ensure they meet the required requirements.
- Run user acceptance testing (UAT) and validate that the solutions/systems align with business expectations and quality standards.
- Comply to approved standards and frameworks during the execution of daily tasks.
- Adhere to secure and privacy by design principles to protect data subjects.
- Adhere to change management process.
- Identify opportunities for process optimisation and propose innovative solutions.
- Keep abreast of industry trends and best practices in business analysis to provide guidance and make recommendations to the business.
Minimum requirements
- NQF Level 7 Qualification in Business Administration, Information Technology, or equivalent
- Five (5) to eight (8) years’ experience in business analysis, encompassing requirement gathering, process analysis and solution design.
- Knowledge and understanding of:
- Agile software development lifecycle methodology CI/CD tools e.g., Microsoft Azure Devops
- Process modelling tools
- Technical proficiency such as using business analysis tools and techniques, process modelling and data analysis tools, as well as project management software
- Root cause analysis
- Communication
- Interpersonal
- Collaboration
- Influencing
- Project management
- Analytical
- Innovative
- Results driven
- Qualify mindset
- Customer focus
- Attention to detail
- Professional
- Ability to adapt to changing priorities
Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.
If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: 0861 227337/010 140 3099 or email ujsupport@pnet.co.za.
Candidates may be subjected to appropriate psychometric testing and other selection instruments.
In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.
