Responsibilities:

•           Develop, manage, and appraise direct reports: Programme Manager/Coordinator.
•           In collaboration with the Programme Manager have oversight of the fair and adequate distribution of resourcesacross the programmes.
•           Contribute to the recruitment process for Staff and adequate staffing to meet the operational needs of EE.
•           Ensure compliance with HR systems and process HR forms in consultation with JBS HR manager and maintain personnel records; attend to disciplinary procedures and deal with conflict situations.
•           Mentor/Coach direct reports and associated project teams and assist with building and maintaining productive team dynamics.
•           Ensure a level of LEAN management and continuous improvement of core processes across the team by auditing critical functions and including new processes where necessary. Provide training where necessary.
•           Craft a plan for EE aligned with the overall vision revisit the strategy often to adjust according to marketplace demand, economic changes, and resources.
•           Work with the Dean, EE team; and Finance Manager, to maintain ongoing oversight of the strategy, making informed and necessary adjustments as required.
•           Maintain overall responsibility for all academic administration processes.
•           Have oversight of all EE processes and policies and ensure relevant amendments where necessary to allow for optimal and lean teamwork.
•           Be an active participant on school committees (where applicable).
•           Manage and maintain good relationships with relevant EE faculty (internal and external), UJ and JBS departments and clients. 
•           Ensure relevance of programme offerings over time by keeping abreast of student and client evaluations and client’s changing needs.
•           Keep abreast of trends in management education both nationally and internationally, to advise clients on most relevant offerings for their environment and training needs.
•           Manage major student or client issues (such as plagiarism or client dissatisfaction) that may arise during programmes.
•           Maintain contact with alumni and provide information about the latest news on Exec Ed.
•           Proactively follow up on new clients.
•           Attend and present at relevant national and international conferences and external events.
•           Sit on external committees (when invited and where applicable) to understand the external environment, advise where appropriate and showcase the JBS.
•           Remain abreast of national and international ratings surveys and take part in relevant surveys (FT and FM surveys).
•           Review continually and develop and/or adjust the programme curricula in conjunction with Senior Director, EE Programme Team, Clients, the relevant JBS faculty.
•           Manage new and renew Service Level Agreements with new and existing clients respectively;
•           Build relationships with new and potential clients and manage and maintain existing relationships with clients.
•           In collaboration with the Dean and Finance compile the annual departmental budget in line with Executive Education’s costing and pricing policies.
•           In collaboration with the Programme Manager, ensure the maintenance of targeted margins by being aware of cost management.
•           In collaboration with the Business Developer, ensure sales targets are being met, assist with lead generation, client presentations and closing deals
•           Ensure the suite of offerings remain profitable and make key decisions, where necessary, around commencement of new offerings and/or closure of existing non-profitable offerings.
•           Scrutinize quarterly reports from the Finance Manager to inform strategic programme decisions, where applicable, and inform budget and strategy for the subsequent year.
•           Scrutinize overhead expenditure in collaboration with the Programme Manager and Finance and make applicable changes to ensure appropriate profit margin.
•           Monitor purchasing transactions.
•           Work closely with the Marketing Manager and Marketing Team to: Develop a robust marketing strategy for theExec Ed short courses. Interrogate marketing analytics for short courses and re-align the strategy if required; and
•           Attend key external events to market the EE Department.

Competencies and Behavioural Attributes:

• Exceptional written and oral communication skills and the ability to adapt communication to a range of audiences.
• Strong interpersonal skills.
• Demonstrated ability to problem solve.
• Building and maintaining productive relationships.
• Excellent organisational, planning and multi-tasking skills.
• The ability to work autonomously with personal drive and energy and to take responsibility and be held accountable for role outcomes.
• A solid understanding of the higher education environment and adult learning principles and approaches.
• Excellent attention to detail whilst understanding the bigger picture and being able to communicate the same tosenior staff and external stakeholders.
• Excellent delegation skills.
• Flexibility, tenacity, resilience and assertiveness; and
• People Management.