Manager I: Systems Administration & Access Control (P8) (Protection Services)
Position Summary
Introduction
The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy 2035, which emphasises Societal Impact and Sustainability, Global Footprint and Partnerships, and Technology for the Future. Committed to transformative change, UJ’s mission is “To transform and serve humanity through innovation and the collective and collaborative pursuit of knowledge.” The University is guided by the vision of building “An international university of choice, anchored in Africa and the global south, dynamically shaping a sustainable future"
Job description
“Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.
Job description:
To provide an effective and efficient access control service for all University premises, facilities and clients. Configuring, integrating, and administering technologies of the 4. I.R., which provides early detection of possible security incidents, prevents/deters the same, and enhances the University’s enforcement capabilities. Optimise security architecture, networks, applications and related infrastructure to ensure maximum performance, uptime and availability. Review, improve and implement standards that ensure operating discipline and excellence within the in-house technical team and external service providers.
Responsibilities:
Management and Leadership:
- Continuously improve and optimise the operations and resources of the Department and University.
- Demonstrate the values of the Department and University and lead the team and service providers to do the same.
- Build and maintain a culture of operating excellence and discipline within the team and service providers.
- Provide effective and efficient maintenance and project service to all UJ Stakeholders.
- Manage all service escalations and maintain stakeholder relationships.
- Provide effective and efficient evidence service and ensure maximum system uptime.
- Ensure that security systems that are aligned with evidence and information security standards.
- Manage user credentials and access to systems to prevent breaches.
- Manage applications and databases to ensure maximum uptime.
- Manage the integration of security, access control and core business systems.
- Conducts research & analysis for long-term improvements to the security systems.
- Design new systems and coordinate with as-built conditions and existing communications infrastructure.
- Plan and manage upgrades to server, firmware, software and applications.
- Plan and manage upgrades to user terminals.
- Maintain software licences and agreements.
- Maintain naming conventions of systems, including databases, applications and field devices.
- Maintain and manage disaster recovery, emergency management and business continuity systems.
- Manage the day-to-day activities of issuing of keys, access cards and credentials per policy.
- Manage mobile access control devices.
- Lead and manage all activities related to registration. Including appointment of temporary staff, logistics management, etc.
- Manage the accreditation and non-repudiation process related to exams, graduations, and events.
- Manage all cashless-vending integrations/applications e.g. printing, MAP, bus services, etc.
- Manage all communication devices, i.e., fixed terminals, bases, and field units.
- Manage communication licenses, bandwidth and spectrum.
- Configure back-end systems per information security standards.
- Manage contracts and penalties and resolve breaches.
- Conduct regular supplier relationship management meetings and report on performance.
- Review and improve security policies, processes, and practices per security and institutional policies and relevant legislation.
- Comply with the reporting requirements of all relevant institutional and government deadlines and guidelines.
- Participating in departmental audits.
- Consolidate required evidence and implementation controls to resolve all relevant audit findings against the Department or University.
- Safeguard all classified and confidential information related to the University.
- Ensure compliance with all codes of good governance and best practice.
- Coordinate and monitor the safeguarding of university assets and liabilities against risk in collaboration with the relevant division.
- Asset and inventory management.
- Prepares inputs and submits budgets per relevant guidelines.
- Ensure compliant procurement and provisioning systems that are fair, equitable, transparent, competitive, cost-effective, and value-for-money.
- Management of all budget and procurement transgressions.
- Plans and manages the procurement and logistics of the Systems and Access Control Unit to ensure that staff have all the necessary resources to work effectively.
- Develop technical specifications and requirements for procurement and tenders.
- Participate in tender or procurement processes as required.
- Prepare and submit journal transfers.
Stakeholder Liaison and Communication:
- Liaise with various stakeholders (internal and external) throughout the project life cycle to maintain effective communication on all matters.
- Maintain effective communication with senior management, security staff, and other stakeholders.
- Conduct industry benchmarking.
- Conduct training and development programs for staff.
Minimum requirements
- Degree or relevant qualification (NQF 7) in IT, Computer Science, Electronic Engineering.
- Three (3) to five (5) years of job-related experience at a supervisory/management level.
- Eligible for Private Security Industry Regulatory Authority (PSIRA) registration.
- Valid Driver’s license.
- Relevant experience focusing on enterprise Security Systems, Building Management systems and Project coordination/Administration.
Competencies and Behavioural Attributes:
- Communication – Ability to provide instructions clearly and concisely both orally and in writing. A high sense of discretion and integrity when dealing with sensitive information.
- High degree of responsibility, initiative, alertness, physical fitness, emotional stability, the ability to prioritise a heavy workload and to delegate accordingly. Demonstrates sound judgment in Safety and security operation management skills.
- Professionalism – Excellent skills in information collection and analysis procedures with a view to recognising potential threats and dangers. An ability to exercise sound and strong management skills in times of crisis and emergencies.
- Technology Awareness – High standard of computer literacy and excellent knowledge of security information related to liaison and analysis.
- Strong analytical and problem-solving skills.
- Ability to remain calm and make decisions under pressure.
- Knowledge of the operation of security systems.
- Commitment to observe and uphold safety procedures.
Recommendation:
- Accreditation in networking, software programming, database administration, application management, and cybersecurity.
- Accreditation in enterprise-level Access Control, CCTV, Alarms, and Electric Fence certifications.
- The role is primarily office-based and involves regular use of computers.
- The role will require frequent visits to various campus facilities(Properties) for system checks, installations, or troubleshooting.
- May include working in confined spaces, data centres, or secure areas with restricted access.
- Regular use of servers, access control systems, and monitoring equipment.
- Occasional evening, weekend, or after-hours work may be required for system maintenance, emergency response, upgrades, or incident management.
- On-call responsibilities may be expected for critical incidents or system outages.
- Occasional exposure to high-pressure situations, especially during security breaches or system failures.
- May involve managing multiple priorities, urgent requests, and tight project deadlines.
- High-responsibility role requiring timely response to access control or systems-related security issues.
- Incident response may involve handling confidential or sensitive information.
- Works closely with Protection Services personnel, IT Services, Facilities Management, and external vendors or service providers.
Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.
If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: 0861 227337/010 140 3099 or email ujsupport@pnet.co.za.
Candidates may be subjected to appropriate psychometric testing and other selection instruments.
In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.
