Position Summary

Remuneration: Market Related
EE position: EE
Level: Senior

Introduction

The University of Johannesburg (UJ) is a vibrant and cosmopolitan university, anchored in Africa and driven by a powerful strategy focused on attaining global excellence and stature (GES). With an emphasis on independent thinking, sustainable development, and strategic partnerships, UJ is an international university of choice. The University is guided by the Vice-Chancellor’s vision of “Positioning UJ in the Fourth Industrial Revolution (4IR) for societal impact in the context of the changing social, political, and economic fortunes of Africa”.

Job description

The Student Enrolment Centre (SEC) is a department under Central Academic Administration, within the Registrar’s Domain. SEC handles all applications, selections of undergraduate applications, applications for postgraduate studies, and all enquiries through the front office and call centre. UJ is looking to appoint a Senior Manager in the Department.  

Responsibilities: 

  • Oversee the undergraduate (UG), postgraduate (PG), Continuing Education Programmes, Online Programmes, and all other application processes, including both online and hardcopy applications.
  • Oversee the UG, PG and Online Programmes' selection processes.
  • Oversee all tasks related to admissions and selections, such as student biographics and documentation, as well as the UJ Call Centre.
  • Developing, implementing, and managing new processes and systems as requested by the Registrar. Oversee the control of errors found in the data on applications.
  • Oversee the correction of data discrepancies between ITS, ARS and Perceptive Content.
  • Managing the budget and expenditure in the department.
  • Managing all Human Capital Management administration (filling of vacancies, appointment of temps, training, disciplinaries, etc.).
  • Oversee the general office administration and operations.
  • Ongoing and timeous handling of risks within SEC (e.g., Human Resources, systems and process issues).
  • Ongoing and timeous handling of risks with external stakeholders such as HEPSA, AdaptIT, and governing bodies (DHET, CAS, USAf).
  • Oversee the work of the Supervisors responsible for Selections, Biographics, Contact Centre, and Processes and Systems.

Minimum requirements

  • NQF level 8 qualification.
  • Managerial skills.
  • Knowledge of academic administration within Higher Education (7 years).
  • Managerial experience in UJ practices, policies and procedures (7 years).
  • Supervisory and managerial experience (5 years).
  • Knowledge of financial/budget principles and the IDU system.
  • Knowledge of relevant legislation (e.g., Higher Education Act, Institutional Statute).
  • Strategic management experience.
  • Risk management experience.
  • Knowledge of UJ policies, procedures, and business processes regarding academic administration.
  • Knowledge of new CAS project and USAf processes.
  • Sound knowledge of the entire student life cycle.
  • Sound knowledge of enrolment management.
 
Recommendations:
  • A Master’s degree.
  • Sound knowledge of all the UJ Systems (ITS, ARS, Perceptive Content, HEDA, Oracle, IDU etc).
  • Knowledge of Metrofile and Bytes Call Centre systems.
 
Competencies and Behavioural Attributes:

  • Leadership skills.
  • Interpersonal skills.
  • Facilitation skills.
  • Computer skills.
  • Exceptional written and verbal communication.
  • Conflict resolution.
  • Crisis management skills.
  • Report writing.
  • Planning and organising.
  • Ability to work under pressure.
  • Attention to detail.
  • Ability to develop strategies and processes to mitigate Student Enrolment Centre’s risk.
 
Commencement of Duties: 1 January 2024 

Enquiries:

Enquiries regarding the job content:  Dr Tinus van Zyl (Senior Director: Central Academic Administration) on Tel: (011) 559-2880
Enquiries regarding remuneration & benefits: Miss Busisiwe Dumezweni (HCM Business Partner) on Tel: (011) 559-3012

Please submit the following on application:
You should also include a short (one-page) letter of intent, including one priority project that you would implement within the Student Enrolment Centre should you be the successful candidate.

 

Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.

Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.

For more information, please review the following link: Justice/Criminal/NRSO.

If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: 0861 227337/010 140 3099 or email ujsupport@pnet.co.za.

Candidates may be subjected to appropriate psychometric testing and other selection instruments.

In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.

 

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