Senior Manager: ICT Strategy and Governance (P6) (Information & Communication Systems Division: Management Information Systems)
Position Summary
Introduction
The University of Johannesburg (UJ) is a vibrant and cosmopolitan university, anchored in Africa and driven by a powerful strategy focused on attaining global excellence and stature (GES). With an emphasis on independent thinking, sustainable development, and strategic partnerships, UJ is an international university of choice. The University is guided by the Vice-Chancellor’s vision of “Positioning UJ in the Fourth Industrial Revolution (4IR) for societal impact in the context of the changing social, political, and economic fortunes of Africa”.
Job description
- Be situated at the Auckland Park Kingsway Campus, but not excluded from supporting all campuses.
- Fulfil management, leadership, technical and administrative roles in the Department.
- Develop and communicate the Project Management Office (PMO) vision, mission, and strategic goals.
- Define and implement project management methodologies, processes and best practices.
- Establish Project Governance Frameworks, policies and procedures to ensure effective project oversight.
- Ensure compliance with project governance standards and industry regulations.
- Direct and manage IT projects within the PMO portfolio from beginning to end.
- Communicate and manage project expectations with all relevant stakeholders.
- Review budget proposals and recommend budget changes where required.
- Identify and manage project dependencies.
- Track and monitor all project milestones and deliverables.
- Establish an Information Management and Protection Framework to guide business leaders and to direct the implementation of an effective enterprise-wide Information Governance Programme.
- Assist with the implementation and automation of an Information Governance programme inclusive of a data governance programme.
- Oversee the day-to-day activities related to the implementation of the Information Governance programmes such as policies, procedures, training and communication.
- Develop, enhance and maintain IT Governance policies, standards, processes and procedures in accordance with governance, compliance and auditing frameworks, best practice and legislative requirements.
- Ensure that the respective ICS Senior Management have the required IT policies, procedures, standards and practices in place to align to the IT Governance Framework and comply with mandatory legislation and regulations.
- Create IT RACI charts to clearly outline the responsibilities for managing the supply and demand aspects of IT.
- Perform regular IT Governance Maturity Assessments for the different ICS departments.
- Develop training plans to embed the IT Governance Programme for all ICS Functional Areas, based on the defined current Skills Matrix.
- Develop and execute annual audit plans based on organisational priorities and risk assessments.
- Identify, analyse, evaluate, and document information technology risks and controls based on established risk criteria.
- Perform third-party supplier risk assessments to ensure supply chain risk is managed throughout the supplier's lifecycle.
- Communicate risk findings and recommendations that are clear and actionable by all IT stakeholders.
- Identify audit objectives, scope, and methodologies for each engagement in collaboration with the internal Audit team.
- Prepare clear and concise audit responses in collaboration with senior management.
- Communicate audit findings and recommendations to relevant stakeholders.
- Create key performance areas and indicators to evaluate the performance and effectiveness of operational objectives.
- Track and report performance metrics to ensure compliance with operational objectives and service level agreements (SLAs).
- Gather and compile user satisfaction feedback data on ICT systems and services to drive continuous improvement.
- Prepare and submit reports showcasing compliance with regulatory requirements, industry standards and internal policies.
- Prepare quarterly reports for IT Steering Committee, Project Review and Resourcing Committee and Audit and Risk Committee of Council
- Compile, deliver and communicate ICT performance and status updates to key stakeholders including executive leadership.
- Continuously evaluate and improve ICT reporting processes and reports to deliver more valuable insights and recommendations.
- Establish robust reporting mechanisms for tracking IT performance metrics, cybersecurity incidents, and regulatory compliance, promoting transparency and accountability.
Minimum requirements
- Relevant post-graduate qualification (NQF 9)
- 5 to 8 years' ICT strategy and governance experience
- Major components supporting a complex shared ICT service, infrastructure, data warehouse, data integration, development support and user facing services
- Commercial contracts, service level agreements
- IT Security protocols, processes, policies and standards, information security
- Business systems in Higher Education Institution
- Information security
- Knowledge of regulatory and compliance requirements
- Cloud computing and data management
- Industry-standard governance frameworks like ITIL, COBIT,
- Awareness of legal and ethical issues related to data privacy, intellectual property and technology usage
- Understanding of cybersecurity threats and best mitigation practices
- Knowledge of incident response and recovery procedures
- Technical proficiency
- Leadership
- Advanced problem solving
- Influencing
- Communication
- Budgeting and resource management
- Commercial awareness
- Collaboration
- Strategic thinking and planning
- Interpersonal
- Consulting
- Time management
- Change management
- Innovation
- Analytical
- Quality mindset
- Results driven
- Pro-active
- Ethical
- Professional conduct
- Vigilant
- Adaptable
- Customer focus
- Resilience
- Experience within a Higher Education institution.
- NQF level 9 qualification in Information Technology, Business Management or equivalent
Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.
Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.
For more information, please review the following link: Justice/Criminal/NRSO.
If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: 0861 227337/010 140 3099 or email ujsupport@pnet.co.za.
Candidates may be subjected to appropriate psychometric testing and other selection instruments.
In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.