Programme Manager (P8) (Johannesburg Business School) (Fixed-Term Contract with Benefits)
Position Summary
Introduction
The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy 2035, which emphasises Societal Impact and Sustainability, Global Footprint and Partnerships, and Technology for the Future. Committed to transformative change, UJ’s mission is “To transform and serve humanity through innovation and the collective and collaborative pursuit of knowledge.” The University is guided by the vision of building “An international university of choice, anchored in Africa and the global south, dynamically shaping a sustainable future".
Job description
“Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.
You are invited to become part of the JBS journey, focusing on enabling and empowering people who want to grow and transform their future in the context of the Fourth Industrial Revolution (4IR). Digital transformation is the integration of digital technology into all areas of business, fundamentally changing how you operate and deliver value to customers. A particular focus of the position is to examine the business implications of established and emerging digital technologies and practices in a super-diverse world.
Job Purpose:
Responsibilities:
- Oversee the end-to-end operational delivery of the Programme in collaboration with senior management, ensuring compliance with academic regulations and accreditation requirements.
- Coordinate all programme activities in line with delivery guidelines to ensure high-quality service.
- Monitor student engagement, progress and performance, escalating concerns and implementing interventions where necessary.
- Manage admissions processes, student communication and serve as the primary point of contact for prospective and current students.
- Deliver effective student and staff induction processes, including LMS orientation, registration support and scheduling of programme activities.
- Ensure smooth day-to-day programme operations, including managing timetables, events, workshops, seminars and doctoral research conferences.
- Act as an ambassador for the programme, positioning the School as a premier for academics, entrepreneurs and business leaders.
- Maintain accurate student records, marks, evaluations and business intelligence data in line with university policies.
- Oversee financial administration including billing, budgeting, bursary management and payments to service providers.
- Provide academic and assessment support by liaising with Lecturers, Examiners and academic leadership to ensure quality assurance.
- Manage, lead and develop staff within the programme area, ensuring high performance, service quality and compliance with HR processes.
- Ensure adherence to governance, regulatory and institutional policies across all programme operations.
Minimum requirements
- A Bachelor’s Degree (NQF 7) with preference in Social Sciences, Psychology, Business Management or a related field.
- Minimum of three (3) years’ experience in a professional services environment, preferably in adult learning, consulting, or hospitality and events management.
- Sound understanding of the higher education sector.
- Experience using a Learning Management System (LMS) or Virtual Learning Environment (preferably Blackboard).
- Experience in academic administration or strong administrative, project management and coordination experience.
- Advanced MS Office proficiency.
Competencies and Behavioural Attributes:
- Strong customer service orientation: flexible, adaptable and solutions focused.
- High levels of accountability and ownership of the student lifecycle from registration to graduation.
- Excellent attention to detail and excellence.
- Strong analytical, reporting and data consolidation skills.
- Effective time management, organisational and multitasking abilities.
- Ability to work independently, make routine decisions and manage competing priorities.
- Strong interpersonal, communication and stakeholder management skills.
- Ability to persuade, influence and engage students and stakeholders positively.
- Strong people management skills with the ability to lead, coach and develop teams.
- Resilient, professional and able to work under pressure in a student-facing environment.
Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.
If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: 0861 227337/010 140 3099 or email ujsupport@pnet.co.za.
Candidates may be subjected to appropriate psychometric testing and other selection instruments.
In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.
Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.
