Guest Relations Receptionist (P10) (College of Business & Economics : School of Tourism and Hospitality) (Re-advert)
Position Summary
Introduction
The University of Johannesburg (UJ) is a vibrant and cosmopolitan university, anchored in Africa and driven by a powerful strategy focused on attaining global excellence and stature (GES). With an emphasis on independent thinking, sustainable development and strategic partnerships, UJ is an international university of choice. The University is guided by the Vice-Chancellor’s vision of “Positioning UJ in the Fourth Industrial Revolution (4IR) in the context of the changing social, political and economic fortunes of Africa”.
Job description
- Responsible for Event/Function coordination
- Issuing, maintaining and filing of contracts
- Client Liaison
- Maintenance and updating of guest database
- Answering phone calls and reply to emails
- Assist with general administration
- Driving event space utilization to optimal level
- Driving revenue and able to do forecasting
Minimum requirements
- Diploma or Certificate (NQF 6) in Hospitality or related field
- 3 Years’ experience in Hospitality Industry
- Experience in Event/Function coordination
- Extensive and proven competence in and knowledge of the following computer programs: MS Word, Excel, Internet and email (Ms Outlook), Micros and Opera
- Excellent interpersonal, organizational and communication skills
- Ability to work in a team
- Ability to prioritize workload and to work under pressure and after hours if required
- Ability to work unsupervised
- Time management
- Effectiveness of interpersonal skills
- Effectiveness of communication both internally and externally
- Telephone manners
- Meeting deadlines and timeframes in relation to issuing of contracts
- Strong knowledge of events, practices and procedures
- Ability to work effectively with staff, media, STH heads, university officials and the general public using tact and diplomacy;
- Negotiation skills
- Ability to work with students
- Experience working within the hospitality industry
Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.
If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: 0861 227337/010 140 3099 or email ujsupport@pnet.co.za
Candidates may be subjected to appropriate psychometric testing and other selection instruments.
In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.
