Microsoft Team Lead (P7) (ICS Division: Infrastructure & Operations)
Position Summary
Introduction
The University of Johannesburg (UJ) is a vibrant and cosmopolitan university, anchored in Africa and driven by a powerful strategy focused on attaining global excellence and stature (GES). With an emphasis on independent thinking, sustainable development and strategic partnerships, UJ is an international university of choice. The University is guided by the Vice-Chancellor’s vision of “Positioning UJ in the Fourth Industrial Revolution (4IR) in the context of the changing social, political and economic fortunes of Africa”.
Job description
- Be situated at the Auckland Park Kingsway Campus, but not excluded from supporting all campuses Fulfil management, leadership, technical and administrative roles in the Department
- Provide an effective delivery capability to ensure successful deployment, maintenance and support of UJ’s Microsoft environment, including on prem and cloud.
- Plan, Manage and Coordinate operational activities to ensure continuous availability of the Microsoft Systems and applications.
- Liaise with Vendors regarding Incident resolution, Infrastructure maintenance and Support contractual obligations.
- Manage the Testing and Deployment of new Microsoft systems and environments.
- Research and document Microsoft technology roadmaps and make recommendations regarding maturity and suitability for deployment.
- Document and Manage Microsoft infrastructure architecture and the lifecycle of Microsoft products.
- Develop, Document and Mature operational processes.
- Coach and Mentor resources on adopted operational best practices.
- Consult and provide advice to departments university-wide regarding their server and application requirements.
- Contribute positively to the advancement of the University’s IT Strategy.
- Effective and efficient unit people management.
- Contribute to preparing annual Infrastructure and Operations budget aligned with Business strategy.
- Draft and evaluate Tender Documentation to procure the most suitable Microsoft including licensing solutions in accordance with business requirements.
- Implementation and support of the ICT Vendor Management. Reporting of all incidents to relevant parties.
- Incident and Problem Management.
- Cross collaboration with all levels within the Organization. Provide Support.
- Project Management.
Minimum requirements
- Strong Leadership Skills
- Strong analytical and in-depth technical skills and knowledge
- Fast paced, but carefully thought-out results
- Must be able to develop new ideas and improvement of old ones
- High standards and high quality of work
- Structured, organised and efficient work expected of self and others
- Excellent customer service skills
- Self-starter, motivated, organised, detail-orientated
- Excellent troubleshooting skills
- Work as an individual and in a team
- Good communication skills
- Relevant Microsoft Qualifications
- Active Directory (On prem and Cloud)
- MS Cloud Technologies
- MS SQL
- Server and storage Hardware skills
- M365 Architecture.
Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.
If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: 0861 227337/010 140 3099 or email ujsupport@pnet.co.za
Candidates may be subjected to appropriate psychometric testing and other selection instruments.
In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.
