Programme Manager (P8) (Johannesburg Business School: Centre for Public Policy) (3 Year Fixed-Term Contract)
Position Summary
Introduction
The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy 2035, which emphasises Societal Impact and Sustainability, Global Footprint and Partnerships, and Technology for the Future. Committed to transformative change, UJ’s mission is “To transform and serve humanity through innovation and the collective and collaborative pursuit of knowledge.” The University is guided by the vision of building “An international university of choice, anchored in Africa and the global south, dynamically shaping a sustainable future".
Job description
“Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.
Job Purpose:
To manage and oversee the administrative and operational functions of the PGDip Public Policy programme, ensuring smooth delivery, compliance, and a student-centred learning experience in collaboration with faculty and support divisions.
Responsibilities:
- Oversee the effective administration and coordination of the Post Graduate Diploma in Public Policy programme.
- Manage stakeholder queries and ensure efficient communication between students, Lecturers and relevant stakeholders.
- Coordinate financial administration, including student billing, invoicing, bursaries, budgeting and payments to service providers.
- Provide academic and administrative support throughout the student lifecycle, including registration, progression and completion.
- Monitor student performance and facilitate appropriate academic support interventions.
- Supervise and manage programme support staff, including performance management, work allocation and development.
- Coordinate programme evaluations, monitor stakeholder feedback and implement continuous improvement initiatives.
- Ensure compliance with institutional policies, academic regulations, governance and quality assurance requirements.
- Identify opportunities to improve operational efficiency and service delivery.
- Perform additional programme-related duties as required by the Academic Director and Centre Director.
Minimum requirements
- A Bachelor's degree with specialisation in Social Sciences, Psychology, or Business Management, or any relevant qualification (NQF 7) or equivalent.
- At least three (3) years' work experience in a professional services environment.
- Understanding of the educational environment, preferably higher education.
- Experience in stakeholder and programme management.
- Advanced MS Office skills.
Recommendations:
- Previous experience as a Programme Manager at a business school.
- Previous experience in delivering academic programmes for managers.
- Knowledge of online Learning Management Systems.
- Understanding of adult learning principles with programme delivery experience.
Competencies and Behavioural Attributes:
- Strong organisational, administrative and project management skills.
- Excellent interpersonal, communication and stakeholder engagement skills.
- Strong leadership, people management and teamwork abilities.
- Analytical thinking, problem-solving and sound decision-making skills.
- Ability to compile, analyse and present comprehensive reports.
- High attention to detail, accountability and commitment to student service excellence.
- Ability to manage multiple priorities and meet tight deadlines.
- Resilience, adaptability and ability to work effectively under pressure.
- Ability to present and promote academic programmes to prospective students.
- Strong commitment to delivering a positive student experience from registration to graduation.
Enquiries:
Enquiries regarding the job content: Dr Busani Ngcaweni (Director) on Tel: (011) 559 1648
Enquiries regarding remuneration and benefits: Mrs. Chandni Hira-Fakir (HCM Business Partner) on Tel: (011) 559 4439
Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.
If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: 0861 227337/010 140 3099 or email ujsupport@pnet.co.za.
Candidates may be subjected to appropriate psychometric testing and other selection instruments.
In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.
Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.