“Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.

To manage the design, coordination, and delivery of executive education programmes at JBS, ensuring quality, financial sustainability, and alignment with institutional and client needs.

• Coordinate and customise learning and development programmes in line with client and organisational requirements.
• Ensure the inclusion of best practices and effective learning methodologies in programme design and delivery.
• Manage stakeholders involved in programme implementation and delivery.
• Provide effective client liaison and key account management services.
• Establish, maintain, and grow networks with clients and professional affiliations.
• Oversee all programme administration, logistics, coordination, and delivery activities.
• Ensure seamless execution of programmes through effective timeline and priority management.
• Manage faculty and programme resource allocations for the successful rollout of programmes.
• Address and resolve programme-related issues, risks, and escalations promptly and professionally.
• Monitor programme budgets and expenditure to ensure cost-effective delivery.
• Monitor programme evaluations and feedback to ensure client satisfaction and programme quality.
• Ensure programme evaluation ratings of 80% and above across all programmes.
• Implement continuous improvement initiatives to enhance programme effectiveness and client experience.

• A Bachelor’s degree with specialisation in Social Sciences, Psychology, or Business Management, or any other relevant qualification at NQF7
• At least three years’ work experience in a professional services environment
• Understanding of the educational environment
• Experience in stakeholder and key account management
• Microsoft Office skills
• Experience in administration, project management, and coordination

• Understanding of adult learning principles with programme design and delivery experience
• Proven experience in designing, coordinating, and delivering professional or executive programmes
• Strong project management and organisational skills
• Experience in budgeting, financial monitoring, and revenue management
• Knowledge of accreditation requirements and quality assurance processes (advantageous)
• Excellent stakeholder and client relationship management skills
• Strong communication and presentation abilities
• Proficiency in MS Office and Learning Management Systems (LMS)
• Ability to manage multiple programmes simultaneously and meet strict deadlines
• Strong problem-solving skills and adaptability in dynamic environments
• Professionalism and discretion when working with senior executives and corporate clients

• Accountability and ownership of the client experience
• Ability to execute with high attention to detail
• Resilience and adaptability to work across complex programmes
• Must have the ability to compile and consolidate data into in-depth reports
• Must be analytically minded with excellent communication skills
• Must have the ability to make key decisions
• Must have the ability to work on multiple projects and prioritise deliverables
• Must be able to work well in a team environment and coordinate multiple inputs with tight deadlines, and a variety of internal and external stakeholders