Manager: Operations (P7) (College of Business and Economics: School of Tourism & Hospitality)
Position Summary
Introduction
The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy 2035, which emphasises Societal Impact and Sustainability, Global Footprint and Partnerships, and Technology for the Future. Committed to transformative change, UJ’s mission is “To transform and serve humanity through innovation and the collective and collaborative pursuit of knowledge.” The University is guided by the vision of building “An international university of choice, anchored in Africa and the global south, dynamically shaping a sustainable future".
Job description
“Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.
Job Description:
The University of Johannesburg is seeking a dynamic and experienced Manager to lead and expand the commercial and training operations of the School of Tourism & Hospitality (STH), namely TheKerzner@UJ. The STH develops future-fit leadership for the Tourism & Hospitality sector by providing both high-quality programme offerings as well as facilities which host functions and events. The commercial facilities and services offered by TheKerzner@UJ add to the high-quality teaching & learning environment and which the students are exposed to.
Responsibilities:
To manage TheKerzner@UJ outlets, functions and events, facilities and services to ensure a high-quality teaching & learning environment with a commercial component.
Key performance areas include:
General Management:
- Manage overall operations in relation to functions and events hosted.
- Ensure the optimal and productive utilisation of the facilities.
- Ensure the facilities are always maintained.
Human Resource Management:
- Manage the recruitment of staff.
- Training & development of staff.
- Performance Management
- Oversee employee relations and staff well-being.
Financial Management:
- Ensure that financial controls are in place and maintained; Financial reporting; Preparation of budgets; Pricing & revenue management strategy).
- Financial management – ensuring a financially sustainable commercial operation that also facilitates effective student learning
Training:
- Managing the unique opportunities for Work-Integrated Learning-WIL
- Facilitate optimal learning experience in WIL.
- Manage the student roster and event planning in conjunction with Academic Head: Hospitality Management.
Minimum requirements
- A Bachelors’ Degree (NQF7) in Hospitality Management with three (3) years' job-related experience or
- Advanced Diploma in Hospitality Management (NQF7) or related field with five (5) years' job-related experience.
- Experience in Restaurant, Banqueting, Conferencing and Events Management.
- Financial Management experience: advanced knowledge of MICROs & OPERA financial systems).
Recommendations:
- Candidate should ideally have a postgraduate qualification and more than 5 years’ experience in Food & Beverage Operations, Restaurant Management, Banqueting in the Hospitality sector.
- Strong business and financial acumen.
- Experience working with management across levels within an organisation, e.g. from junior to executive level.
- Strong academic administration skills.
Competencies and Behavioural Attributes:
- Strong business development skills.
- Good leadership and collaborative skills.
- Verbal & written communication skills.
- Sound problem solving- and decision -making skills.
- Good conflict management skills.
- Mentoring/Training skills.
- Computer literacy.
- Client & Industry relationship management.
- Interpersonal and active listening skills.
Enquiries:
Enquiries regarding the job content: Prof Diane Abrahams (Director: STH) on Tel: (011) 559 1049
Enquiries regarding remuneration and benefits: Mrs. Antoinette Kanfer (HCM Business Partner) on Tel: (011) 559 2548
Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.
If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: 0861 227337/010 140 3099 or email ujsupport@pnet.co.za.
Candidates may be subjected to appropriate psychometric testing and other selection instruments.
In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.
Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.