Manager II: Data Analyst (P7) (Library and Information Centre: Client Services Department) (Re-advert)
Position Summary
Introduction
The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy 2035, which emphasises Societal Impact and Sustainability, Global Footprint and Partnerships, and Technology for the Future. Committed to transformative change, UJ’s mission is “To transform and serve humanity through innovation and the collective and collaborative pursuit of knowledge.” The University is guided by the vision of building “An international university of choice, anchored in Africa and the global south, dynamically shaping a sustainable future"
Job description
“Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.
Job Purpose:
To design, manage, and analyse data systems that generate strategic insights into Library service delivery, user behaviour, and resource optimisation.
Responsibilities:
- Design and maintain automated pipelines for collecting, cleaning, and validating library usage, digital resource, and client experience data.
- Develop interactive dashboards and visualisations (Power BI, Tableau, or similar) to communicate insights to technical and non-technical stakeholders.
- Conduct statistical analysis, trend forecasting, and segmentation to inform service design, collection development, and spatial planning.
- Lead annual client services surveys: instrument design, sampling, deployment, analysis, and reporting.
- Mentor and provide technical guidance to Library support staff on data literacy and collection protocols.
- Collaborate with ICT, institutional research, and external vendors to integrate analytics tools and ensure data governance compliance (POPIA).
- Champion a culture of data-informed decision-making across the Library and Information Centre.
- Contribute to institutional reporting cycles, including DHET, and internal strategic reviews.
Minimum requirements
- A Bachelor’s degree (NQF Level 7) or equivalent in Data Science, Statistics, Applied Mathematics, Informatics, Operations Research, Computer Science, Information Systems, Business Analytics, Econometrics or a related quantitative field (Library and Information Science candidates with data analytics training and experience will also be considered)
- Minimum two (2) years' experience in a data analysis role in academic, research and/or library environment.
- Demonstrable proficiency in at least one of: Python, R, SQL, or advanced Excel for data manipulation and analysis.
- Experience with data visualisation tools (Power BI, Tableau, Looker Studio, or similar).
- Understanding of research ethics, data privacy (POPIA), and responsible data practice.
Competencies and Behavioural Attributes:
- Analytical rigour: Ability to translate ambiguous questions into structured analytical approaches.
- Technical agility: Comfort learning new tools, APIs, and data environments quickly.
- Communication excellence: Skilled at presenting complex findings clearly to diverse audiences, written, visual, and verbal.
- Collaborative mindset: Works effectively across functional teams; embraces principles of collective success.
- Initiative & innovation: Proactively identifies opportunities to enhance data quality, accessibility, and impact.
- Ethical grounding: Committed to equity, transparency, and responsible use of data in service of public good.
- Adaptability: Thrives in a fast-paced, mission-driven environment with evolving.
Enquiries regarding the job content: Ms. Nomoya Mahlangu (Director: Teaching and Learning) on Tel: (011) 559 3737
Enquiries regarding remuneration and benefits: Mrs. Presheka Padayachey (HCM Business Partner) on Tel: (011) 559 3912 or (011) 559 3878.
Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.
If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: 0861 227337/010 140 3099 or email ujsupport@pnet.co.za.
Candidates may be subjected to appropriate psychometric testing and other selection instruments.
In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.
Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.