Senior Network Administrator (P7) (Information and Communication Systems: Network and Telephony Department)
Position Summary
Introduction
The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy 2035, which emphasises Societal Impact and Sustainability, Global Footprint and Partnerships, and Technology for the Future. Committed to transformative change, UJ’s mission is “To transform and serve humanity through innovation and the collective and collaborative pursuit of knowledge.” The University is guided by the vision of building “An international university of choice, anchored in Africa and the global south, dynamically shaping a sustainable future".
Job description
“Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.
Job Specifications
Reporting to the Network Solutions Manager, the Senior Network Administrator will be responsible for Design, Project Coordination and Administration, Innovation and Research (New Technology) and Support in the Network, Wi-Fi and Telephony environments. The incumbent must be a dynamic, flexible and self-motivated person who will provide inter alia the following services:
- Monitoring of network infrastructure (network, Wi-Fi and telephony) for performance and bandwidth utilisation.
- Capacity Planning and contributing to budgeting.
- Service delivery by providing higher level support when required (handling escalations from 3rd line network, Wi-Fi and Telephone support) for all campuses.
- Escalation to external support service providers within 1 hour of failing to resolve.
- Testing and evaluating existing networks, maintaining existing networks and troubleshooting LAN and WAN networks.
- Constant engagement with service provider until final resolution.
- Facilitate the RCA report drafting after major incidents.
- Technological Innovation and Enhancement by providing and implementing innovative ideas in network management, network and Wi-Fi infrastructure, voice and video communication.
- Leverage on automation and new technologies.
- Collaboration and benchmarking with other global institutions of higher learning.
- Project administration and Network Management.
Minimum requirements
- A Bachelor's degree (NQF 7) in Information Technology or related field.
- Three (3) years of network design and troubleshooting experience.
- Cisco - CCNP (R&S, and or Data Center and or Security).
- Huawei - HCIP (R&S and or WLAN).
- Experience with troubleshooting and support of network environment.
- Working within a support team.
- ITIL.
- Understanding of network fundamentals.
- Computer IP Network and Telephony Principles (LAN, WLAN and WAN).
- Understanding of network protocols.
- Understanding of Network OSI Layers.
- Knowledge of network security (LAN and WLAN).
- Full understanding of mac address, ARP and routing tables.
- Knowledge of network analysis tools, e.g. Wireshark.
- Full understanding of Routing and Switching.
- Full understanding of LAN, WLAN and WAN environments.
- Professional understanding of Network, Network Security and Wi-Fi Monitoring tools.
- Professional understanding of Access Control Lists.
- Basic understanding of Firewalling.
- Report writing.
- Cisco routing and switching (example OSPF).
- Huawei routing, switching and WLAN.
- Network performance monitoring.
Competencies and Behavioural Attributes:
- Project management and leadership skills are essential
- Current understanding of best practices regarding networking Wi-Fi and telephony protocols
- Positive outlook in meeting challenges and working to a high level with attention to detail
- Presentation skills with a high degree of comfort speaking with executives, IT Management, and technical resources.
- Excellent communication skills with an ability to coordinate support teams.
- Must be able to work under pressure.
- High Troubleshooting skills.
- Team player.
- Able to transfer skills and knowledge (cross skilling and skills transfer).
- Demonstrated ability to adapt to new technologies and learn quickly.
Enquiries:
Enquiries regarding the job content: Mr. Stavros Lambropoulos (Enterprise Network Manager) on Tel: (011) 559 4914
Enquiries regarding remuneration and benefits: Mrs. Presheka Padayachey (HCM Business Partner) on Tel: (011) 559 3878
Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.
If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: 0861 227337/010 140 3099 or email ujsupport@pnet.co.za.
Candidates may be subjected to appropriate psychometric testing and other selection instruments.
In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.
Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.